Privacy policy and terms and conditions

Terms and Conditions

  1. Acceptance of Terms

By accessing and using the website of Farmacias de Similares TX LLC (hereinafter “the Company,” “we,” or “our”), you agree to be bound by these Terms and Conditions. If you do not accept these terms, please refrain from using our website and services.

  1. Website Use and User Responsibilities

2.1 Permitted Use

  • Purpose of Use: This website is intended solely for personal, non-commercial use. Users are prohibited from using this website for commercial purposes without express written permission from Farmacias de Similares TX LLC.
  • Age Requirement: Users must be 18 years of age or older to access this website and engage in transactions. Persons under the age of 18 may use the website only with the involvement and consent of a parent or legal guardian, under the adult's account and otherwise subject to these Terms.

2.2 Prohibited Conduct

Users must not:

  • Use the website for fraudulent or illegal purposes.
  • Distribute or upload malicious software, viruses, or any harmful content.
  • Attempt unauthorized access to any part of the website, servers, or user accounts.
  • Copy, distribute, or modify website content without explicit written authorization.
  1. Product Information and Availability

The Company sells a variety of products, including:

  • Over-the-Counter (OTC) medications
  • Nutritional supplements
  • Cosmetics and personal care products
  • Memorabilia and promotional items
  • Medical devices
  • Baby products
  • Sexual health products

Certain products, such as medical devices, baby products, and sexual health products, may be subject to specific regulations by the U.S. Food and Drug Administration (FDA) and other regulatory agencies. The availability and sale of these products may vary based on local and federal laws. The Company reserves the right to request additional documentation or restrict the sale of regulated products in compliance with applicable regulations.

While we strive to provide accurate product descriptions, prices, and availability, we do not guarantee that all product information is free from errors.

  • OTC medications and supplements: The information provided is for educational purposes only and should not replace professional medical advice. Customers should consult a healthcare professional before use.
  • Cosmetics and skincare products: Individual results may vary. The Company is not responsible for allergic reactions or skin sensitivities.
  • Memorabilia and promotional items: These products may be limited edition or final sale, subject to availability.
  • Nutritional supplements. The statements contents in the label have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.
  • Medical devices: These products are regulated by the U.S. Food and Drug Administration (FDA) and should be used according to the manufacturer’s instructions. Some devices may require a prescription or medical supervision.
  • Baby products: Safety is our priority. Customers should follow age recommendations, usage guidelines, and product warnings. The Company is not responsible for misuse or modifications of baby products.
  • Sexual health products: Some items may be subject to state or federal restrictions. Customers should verify local regulations before purchase. Personal care products are non-returnable for hygiene reasons.
  1. Orders, Payments, and Billing

4.1 Placing an Order

By placing an order, users agree to:

  • Provide accurate payment details.
  • Accept pricing and applicable taxes displayed at checkout.
  • Understand that placing an order does not guarantee acceptance; the Company reserves the right to cancel or refuse any order.

4.2 Payment Methods

We accept:

  • Credit/Debit Cards (Visa, MasterCard, American Express)
  • Digital Wallets (Google Pay, Apple Pay, etc.)

If a payment is declined or fraudulent activity is suspected, we reserve the right to cancel the order and take legal action if necessary.

  1. Shipping, Returns, Refunds, and Cancellations Policy

Please visit our Shipping, Return, Refunds and Cancellation Policy here.

  1. Health and Safety Disclaimer
  • The Company does not manufacture OTC medications or supplements and is not responsible for their effectiveness or side effects.
  • Customers should read all labels, warnings, and instructions before using any product.
  • The information provided on our website does not replace professional medical advice. Consult a doctor or pharmacist before purchasing or using any medications, supplements, or personal care products.
  1. Intellectual Property Rights
  • All website content, including text, images, logos, and branding, is the exclusive property of Farmacias de Similares TX LLC.
  • Users may not copy, modify, or commercially distribute any website material without prior written consent.
  1. Third-Party Links and External Services
  • Our website may include links to third-party services or external sellers. The Company is not responsible for these third-party websites, their content, or their policies.
  • Users access external websites at their own risk.
  1. Limitation of Liability
  • The Company is not responsible for any direct, indirect, or incidental damages resulting from:
  • Misuse of OTC medications, supplements, cosmetics, or memorabilia or any other product content in the side.
  • Incorrect product information provided by manufacturers.
  • Delays, shipping issues, or lost orders.
  • Unauthorized access to user accounts.
  • Users agree that they are solely responsible for the use of purchased products and should follow all guidelines, warnings, and instructions.
  1. Privacy and Data Protection
  • The Company is committed to protecting customer privacy.
  • All data collection, processing, and security measures are outlined in our Cookie Policy and Privacy Policy.
  • By using the website, customers consent to the collection and processing of their data in accordance with applicable laws.
  1. Modifications to Terms and Conditions
  • The Company reserves the right to modify these Terms and Conditions at any time.
  • Changes will become effective immediately upon publication.
  • Users should review these Terms regularly to stay informed.
  1. Governing Law and Dispute Resolution
  • These Terms and Conditions are governed by the laws of Texas, without regard to conflict of law principles.
  • Any disputes will be resolved through negotiation, mediation, or arbitration, as required by applicable law.
  1. Contact Information

For questions, concerns, or assistance regarding these Terms and Conditions, customers may contact:

  • Phone: +1 855-280-1079.
  • Email: customerservice@drsimi.us
  • Service Hours:

Monday to Friday: 8:00 AM – 7:00 PM ET

Saturday and Sunday: 10:00 AM – 7:00 PM ET

Farmacias de Similares TX LLC appreciates your trust and commitment to following these Terms while using our website.

Privacy Policy

This Privacy Policy describes how we collect, use, disclose, and protect your personal information in compliance with applicable United States privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) and other relevant state and federal regulations.

By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein.

  1. Information We Collect

We collect different types of information depending on how you interact with our website and services.

1.1 Personal Information Provided by You

When you make a purchase, subscribe to our newsletter, or contact customer service, we may collect the following personal information:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Payment Information (credit/debit card details, billing address, etc.)

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain data through cookies and similar tracking technologies, including:

  • IP Address
  • Device Information (browser type, operating system, device model, etc.)
  • Website Usage Data (pages visited, time spent on site, clicks, and browsing behavior)
  • Location Data (only if permitted by your device settings)

1.3 Information from Third Parties

We may receive information from third-party partners, including:

  • Payment processors (transaction details, fraud detection data)
  • Marketing partners and advertising networks
  • Shipping carriers (tracking and delivery updates)
  1. How We Use Your Information

We use the information collected for the following purposes:

2.1 Order Processing and Customer Service

  • To process payments, fulfill orders, and ship products
  • To provide order confirmations, invoices, and shipping updates
  • To handle returns, refunds, and customer support inquiries

2.2 Website Functionality and Security

  • To improve our website, user experience, and customer interactions
  • To detect and prevent fraud, security breaches, or other suspicious activities

2.3 Marketing and Promotional Communications

  • To send promotional emails, newsletters, and offers (with your consent)
  • To personalize content and advertisements based on your interests

2.4 Legal and Compliance Obligations

  • To comply with federal and state laws, including tax, regulatory, and consumer protection laws
  • To respond to law enforcement requests or legal claims
  1. How We Share Your Information

We do not sell your personal data, but we may share it with third parties in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party vendors who help us operate our business, including:

  • Payment processors (to facilitate transactions securely)
  • Shipping carriers (to deliver your orders and provide tracking updates)
  • IT and cybersecurity service providers (to protect our website from fraud and threats)

3.2 Legal Compliance and Law Enforcement

We may disclose personal information if required by law or if necessary to:

  • Comply with a subpoena, court order, or legal request
  • Protect our rights, property, or customer safety
  • Investigate fraud, illegal activities, or security threats

3.3 Business Transfers

If Farmacias de Similares TX LLC and its affiliates undergo a merger, acquisition, or sale of assets, personal data may be transferred to the new entity as part of the business transition.

  1. Your Privacy Rights

4.1 Rights Under State Privacy Laws

As a resident of Texas, California, Washington, Florida, Arizona, Oregon, New York, or Illinois, you have specific rights granted by the privacy laws of each state. We outline these in our Cookie Policy to ensure you can effectively manage your personal information.

To exercise any of these rights, please contact us at dataprivacy@drsimi.us or call+1 855-280-1079. You can request access to or deletion of your personal information, and where applicable, opt out of the sale of your personal information.

4.2 Opting Out of Marketing Communications

You can unsubscribe from our marketing communications at any time by clicking on the unsubscribe link provided in the emails.

4.3 Managing Cookies and Tracking Technologies

You can manage your preferences regarding cookies and tracking technologies through your browser settings. Note that altering these settings may affect the functionality of our website.

  1. Data Security and Retention

5.1 Security Measures

We implement industry-standard security measures to protect your data, including:

  • SSL encryption for payment transactions
  • Secure storage of customer data
  • Access controls and authentication to limit unauthorized access
  • We conduct regular security audits and vulnerability scans to identify and mitigate risks, ensuring continuous improvement of our security posture.

While we implement the highest standards of data security, no system can guarantee 100% security. We encourage users to maintain strong passwords, be cautious of unsolicited communications, and immediately report any suspicious activity related to their accounts.

5.2 Data Retention

We retain personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Here’s how we handle data retention:

  • Business Needs: Data is kept for the duration necessary to manage transactions, customer service, and compliance with legal obligations.
  • Legal and Regulatory Requirements: We adhere to legal, tax, and regulatory frameworks that require data retention for a specified period.
  • Secure Deletion: Once data is no longer required, it is securely deleted or anonymized to protect your privacy. We use techniques that ensure data cannot be reconstructed or read.
  1. Children’s Privacy

Our website is designed for a general audience and not intended for children under 13 years old. We do not knowingly collect or process personal data from minors. If you believe a child has provided personal information, please contact us for immediate removal.

  1. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices or service offerings. Changes will be posted on our website and take effect immediately upon posting. Here’s how we handle policy changes:

  • Notification: We will notify users of significant changes to our Privacy Policy via email or a prominent notice on our website.
  • Review: Users are encouraged to periodically review this page for the latest information on our privacy practices.
  • Acceptance of Changes: Continued use of our website and services following the posting of changes to this Privacy Policy will indicate your acceptance of those changes.
  1. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us:

  • Phone: +1 855-280-1079.
  • Email: dataprivacy@drsimi.us
  • Service Hours:

Monday to Friday: 8:00 AM – 7:00 PM ET

 Saturday and Sunday: 10:00 AM – 7:00 PM ET

Cookie Policy

This website is owned and operated by Farmacias de Similares TX LLC, a Texas limited liability company.

Farmacias de Similares TX LLC (hereinafter referred to as “the Company,” “we,” “our,” or “us”) use cookies and similar tracking technologies on our website to improve user experience, analyze website traffic, and provide personalized content. This Cookie Policy explains how we use cookies, your choices regarding their use, and how you can manage your cookie preferences. This website is intended for use only in Texas, California, Washington, Florida, Arizona, Oregon, New York and Illinois; we do not knowingly collect data from individuals outside these states.

By using our website, you agree to our use of cookies as described in this policy.

  1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. These files help websites recognize users, remember preferences, and track site activity for analytical and advertising purposes.

Cookies can be classified as follows:

  • First-party cookies: Set by the website you are visiting.
  • Third-party cookies: Set by external services (e.g., analytics providers, advertising networks).
  • Session cookies: Temporary and deleted when you close your browser.
  • Persistent cookies: Remain on your device until they expire or are manually deleted.
  1. Types of Cookies We Use

We use the following categories of cookies on our website:

2.1 Essential Cookies (Strictly Necessary)

These cookies are required for the website to function properly and cannot be disabled. They help with:

  • Website security and fraud prevention.
  • Managing user sessions and logins.
  • Remembering shopping cart items and order processing.

Example: Authentication cookies that allow you to stay logged into your account.

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous usage data. We use this information to:

  • Monitor website traffic and detect errors.
  • Improve site performance and user experience.
  • Measure the effectiveness of marketing campaigns.

Example: Google Analytics cookies track page visits and time spent on the site.

2.3 Functional Cookies

These cookies enhance your browsing experience by remembering:

  • Language and region preferences.
  • Login details and shopping cart selections.
  • Custom display settings.

Example: A cookie that saves your preferred shipping address for faster checkout.

2.4 Targeting and Advertising Cookies

These cookies are used for personalized advertising and marketing. They help us:

  • Show relevant ads based on your browsing behavior.
  • Prevent you from seeing the same ad multiple times.
  • Measure the effectiveness of advertising campaigns.

Example: Facebook Pixel cookies track your interactions with our site for targeted ads.

  1. How We Use Cookies

We use cookies to:

  • Improve website navigation and usability.
  • Provide a secure and seamless shopping experience.
  • Customize content and product recommendations.
  • Analyze visitor behavior and trends.
  • Display relevant ads across different platforms.

We do not use cookies to collect sensitive personal information (such as financial details or health data) without your consent.

These third parties may collect and process your data under their own privacy policies, which we do not control.

  1. Managing Your Cookie Preferences

4.1 Adjusting Browser Settings

You can control and delete cookies through your web browser settings:

4.2 Opting Out of Targeted Advertising

To opt out of targeted advertising, visit:

4.3 Cookie Consent Banner

When you visit our website, you may see a cookie consent banner allowing you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize cookie preferences
  1. Your Privacy Rights

A. Your Privacy Rights – Texas Residents (TDPSA)

If you are a Texas resident, you are entitled to privacy protections under the Texas Data Privacy and Security Act (TDPSA), effective July 1, 2024.

Categories of Personal Data We Collect via Cookies

We may collect the following information through cookies and similar technologies:

  • Device information (e.g., IP address, browser type, operating system).
  • Browsing behavior (e.g., pages visited, interaction with website features).
  • Analytics data (e.g., time spent on site, referral sources).

Your Rights Under TDPSA

Texas residents have the right to:

  1. Know what data we collect and how we use it.
  2. Request access to the personal data we collect.
  3. Request deletion of personal data (subject to legal exceptions).
  4. Opt out of targeted advertising if cookies are used for behavioral advertising purposes.
  • How to Exercise Your Rights: To manage your privacy preferences, contact us at dataprivacy@drsimi.us or via our customer service line at +1 855-280-1079.

B. Your Privacy Rights – California Residents (CCPA/CPRA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

Categories of Personal Data We Collect via Cookies

Through cookies and similar tracking technologies, we may collect the following categories of personal data:

  • Identifiers (e.g., IP address, device ID, unique online identifiers).
  • Internet or network activity (e.g., browsing history, pages visited, time spent on the website).
  • Geolocation data (if enabled by your device).

Your Rights Under CCPA/CPRA

California residents have the right to:

  1. Know what personal information we collect and how we use it.
  2. Opt-out of the sale or sharing of personal information.
  3. Request deletion of personal information.
  4. Request correction of inaccurate personal information.
  5. Limit the use and disclosure of sensitive personal information.

How to Exercise Your Rights

  • To request access, correction, or deletion of your personal information, please contact us at dataprivacy@drsimi.us or call +1 855-280-1079.
  • If you wish to opt out of targeted advertising or cookie-based tracking, you may do so by clicking the “Do Not Sell or Share My Personal Information” link at the bottom of this page.

California “Do Not Track” Disclosure

We do not currently respond to “Do Not Track” signals sent by browsers, as there is no universally accepted standard for compliance.

C. Your Privacy Rights – Washington Residents

The Washington Privacy Act (WPA) affords additional rights to Washington residents:

  • Personal Data Collection via Cookies Includes:
    1. Identifiers like IP addresses and device identifiers.
    2. Internet or other electronic network activity information.
  • Your Rights Under WPA:
    1. Access and review your personal data.
    2. Delete personal data.
    3. Opt-out of data processing for purposes of targeted ads, sale, or profiling.
  • How to Exercise Your Rights: To manage your privacy preferences, contact us at dataprivacy@drsimi.us or via our customer service line at +1 855-280-1079.

D.Your Privacy Rights – Florida Residents

Florida residents have privacy rights under the Florida Privacy Protection Act (FPPA). We collect and use personal information as follows:

  • Categories of Personal Data We Collect via Cookies:
    1. Personal identifiers (e.g., IP address, email address).
    2. Internet activity (e.g., browsing history, search history).
  • Your Rights Under FPPA:
    1. Access the personal information we collect about you.
    2. Request deletion of your personal information.
    3. Opt-out of the sale or sharing of your personal information.
  • How to Exercise Your Rights: To exercise any of these rights, please contact us via dataprivacy@drsimi.us or call +1 855-280-1079.

E. Your Privacy Rights – Arizona Residents

Under the Arizona Consumer Data Privacy Act (ACDPA), residents of Arizona can expect the following:

  • Categories of Personal Data Collected:
    1. Electronic identifiers (e.g., device ID, IP address).
    2. Consumer behaviors (e.g., interactions with our website).
  • Your Rights Under ACDPA:
    1. Know what personal data we collect and the purpose for its use.
    2. Opt-out of the processing of personal data for targeted advertising.
    3. Correct inaccuracies in your personal data.
  • How to Exercise Your Rights: For requests related to your data rights, email dataprivacy@drsimi.us or call our dedicated support at +1 855-280-1079.

F. Your Privacy Rights – Oregon Residents

Under the Oregon Consumer Privacy Act (OCPA), residents of Oregon have the following rights regarding their personal data:

  • Categories of Personal Data Collected:
    1. Electronic identifiers (e.g., device ID, IP address).
    2. Consumer behaviors (e.g., interactions with our website).
    3. Internet or network activity (e.g., browsing history, search queries).
  • Your Rights Under OCPA:
    1. Know what personal data we collect and how we use it.
    2. Request access to the personal data we hold about you.
    3. Opt out of the processing of personal data for targeted advertising.
    4. Correct inaccuracies in your personal data.
    5. Request deletion of your personal data, subject to legal exceptions.
  • How to Exercise Your Rights: For requests related to your data rights, you may contact us at dataprivacy@drsimi.us or call our dedicated support line at +1 855-280-1079

G. Your Privacy Rights – New York Residents

Under the New York SHIELD Act, New York residents are entitled to:

  • Types of Data Collected:
    1. Identifiers like IP addresses.
    2. Internet or other similar network activity.
  • Your Rights Under SHIELD Act:
    1. Inquire about the types of personal data collected and its usage.
    2. Opt out of the disclosure of personal data to third parties.
    3. Secure deletion of personal data upon request.
  • How to Exercise Your Rights: Contact us at dataprivacy@drsimi.us or via phone at +1 855-280-1079 to manage your data privacy.

H. Your Privacy Rights – Illinois Residents

Residents of Illinois are protected under the Illinois Personal Information Protection Act (PIPA):

  • Categories of Information Collected:
    1. Personal identifiers such as IP addresses and email addresses.
    2. Web browsing and electronic communication history.
  • Your Rights Under PIPA:
    1. Request information on the categories of personal data collected and its usage.
    2. Request deletion of your personal data.
    3. Opt out of the sale of personal data.
  • How to Exercise Your Rights: Please reach out to us via dataprivacy@drsimi.us or at +1 855-280-1079 to submit a request regarding your data rights.

Other State Privacy Rights & Notice of Intended Use

Residents of other U.S. states may have additional privacy rights under state data protection laws. However, this website is intended for use only in Texas, California, Washington, Florida, Arizona, New York and Illinois and we do not knowingly process data from individuals outside these states.

How to Exercise Your Rights

  • To request access or deletion of your data, email dataprivacy@drsimi.us or call +1 855-280-1079.
  • To opt out of targeted advertising, adjust your cookie preferences in our Cookie Settings panel or modify your browser settings.
  1. Data Security and Retention
  • We implement encryption, firewalls, and security controls to protect cookie-generated data.
  • Cookies remain on your device for their designated expiration period, or until you manually delete them.
  1. Changes to This Cookie Policy

We may update this Cookie Policy as needed to reflect changes in:

  • Legal regulations
  • Industry best practices
  • Our use of cookies and tracking technologies

We will notify users of significant changes through email or a website notice. Continued use of our website implies acceptance of the updated policy.

  1. Contact Information

For questions about our Cookie Policy or privacy practices, please contact:

  • Phone: +1 855-280-1079.
  • Email: dataprivacy@drsimi.us
  • Service Hours:

Monday to Friday: 8:00 AM – 7:00 PM ET

Saturday and Sunday: 10:00 AM – 7:00 PM ET 10. Additional Information for Certain U.S. States

Farmacias de Similares TX LLC is committed to transparency in our cookie and tracking practices. By continuing to use our website, you consent to the use of cookies as outlined in this policy.

Shipping, Return, Refunds and Cancellation Policy

  1. Shipping and Delivery

1.1. General Information

  • All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund the total amount of your order, using the original method of payment.

1.2. Delivery Location

  • Items offered on our website are only available for delivery to addresses in Texas, California, Washington, Florida, Arizona, Oregon, New York, and Illinois. Any shipments outside of these states are not available currently.

1.3. Delivery Time

  • An estimated delivery time will be provided once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
  • Unless there are exceptional circumstances, we make every effort to fulfill your order within 3 business days of the date of your order. Business day means Monday to Friday, except holidays.
  • Please note we do not ship on Sundays or US federal holidays.

1.4. Shipping Costs

  • Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simply add the items you would like to purchase to your cart and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
  • Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.
  1. 5. Damaged Items in Transport
  • If there is any damage to the packaging on delivery, contact us immediately at customerservice@drsimi.us or call+1 855-280-1079.

1.6. Questions

  • If you have any questions about the delivery and shipment or your order, please contact us at customerservice@drsimi.us or call+1 855-280-1079.
  1. Return Policy

2.1 Returns must be requested within 30 days of purchase and will only be accepted if they meet the following conditions:

  • The product must be in its original condition, without signs of use, alteration, or damage.
  • It must be returned in its original packaging, with labels and accessories, in a condition suitable for resale.
  • Proof of purchase is required.
  • Discounted or promotional products may not be eligible for return.

2.2 Returns will only be accepted in the following cases:

  • Manufacturing defects.
  • Products damaged during shipping.
  • Wrong item received (incorrect or incomplete order)
  • Expired or near-expiration products upon receipt (where applicable).

All returned products will be inspected before approval for a refund or exchange.

2.3 Returns will NOT be accepted in the following cases:

  • Change of mind or dissatisfaction without a justified reason.
  • Products that have been opened, altered, used, or damaged by the customer.
  • Promotional or clearance items (unless there is a verifiable defect).
  • Purchases made with Gift Cards
  • Due to health and safety concerns, some health care items, sexual heath items, baby products and personal care products cannot be returned, even if unopened, and no redounds will be issued.

2.4 Return Process

To request a return, customers must follow these steps:

  1. Contact Us: Send an email to customerservice@drsimi.us or call customer service at +1 855-280-1079.
  2. Submit a Return Request: Include the following information:
  • Full name and order number.
  • Digital Receipt.
  • Reason for the return.
  • Photographic evidence of the product (in its original packaging and showing the defect, if applicable).
  1. Review and Approval: Our team will review the request within 3 to 5 business days and notify the customer of approval or rejection.
  2. Product Shipment: If the return is approved, the customer will receive a prepaid shipping label to return the product at no additional cost (only in cases of defects or shipping errors).
  3. Product Inspection: Once received, the product will be inspected to confirm it meets return requirements.
  4. Refund or Exchange: If the return is approved, the customer may choose one of the following options:
  • A full refund using the original payment method.
  1. Refund Methods
  • Credit or Debit Card Payments: Refunds will be processed within 7 to 10 business days, depending on the bank.
  1. Cancellation Policy

At Farmacias de Similares TX LLC, we strive to ensure the best shopping experience. Customers may cancel orders under the following conditions:

  • Before Shipping: Orders can be canceled before they are processed for shipping. In this case, a full refund will be issued using the original payment method.
  • After Shipping: Once the product has been shipped, cancellation is no longer possible. However, customers may request a return under our return policy.
  1. Customer Service

For any questions regarding cancellations and returns, our customer service team is available at:

  • Phone: +1 855-280-1079.
  • Email: customerservice@drsimi.us
  • Service Hours:

 Monday to Friday: 8:00 AM – 7:00 PM ET

 Saturday and Sunday: 10:00 AM – 7:00 PM ET

Farmacias de Similares TX LLC reserve the right to refuse returns that do not comply with these policies. We are committed to providing a reliable and transparent service to our customers.